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Your time and convenience are important to us, therefore Scottsdale Thyroid Institute offers innovative, patient-centered ways to obtain medical care.

 

Scottsdale Thyroid Institute patients can choose from an array of convenient access options including same day/next day appointments, extended hour appointments, communication via our web site, secure email transactions, scheduled telephone appointments, and group medical visits.

 

Same Day/Next Day Appointments:   We will make every effort to have all of our patients be seen by a provider shortly after you contact us.  For those private/self pay and out-of-network patients, we have reserved consultation time on a same day/next day basis.

  

Extended Hours Appointments:   For the convenience of those whose schedules do not permit 9-5 appointments, we offer appointments as early as 7:30 am to as late as 5:45 pm, including Saturdays.  Additional fees may be charged for extended hours care.

 

Scheduled Telephone Appointments:   Simple questions, test results, and minor follow-up issues are handled through the nurse or physician for no charge.  Increasingly, however, patients need the convenience of telephone medicine to review previous diagnoses and theraputic goals over the phone.  Therefore, we offer the option of scheduled telephone appointments for issues that require medical evaluation and management or time intensive counseling. 

 

We charge $95 per 20 minutes of telephone time.  This charge is not usually covered by insurance.  Patients must be pre-approved for telephone appointment privileges to assure that we treat only those individuals who have established care with Scottsdale Thyroid Institute.

 

Secure E-mail Transactions:   Patients increasingly want e-mail communication with their providers.  To ensure the highest level of privacy, Scottsdale Thyroid Institute offers a secure internet portal for electronic communications between patients and providers.  This route of communication is ideal when you want to communicate with your provider at your leisure or after hours for a non-urgent issue.

 

Rates vary depending upon complexity and range from $25 -$95 per e-mail communication.  This charge is not usually covered by insurance.  Patients must be pre-approved for online communication privileges to assure that we treat only those individuals who have established care with Scottsdale Thyroid Institute.

 

Please note that we do not guarantee same-day response to e-mail communications, so use the telephone for issues that are time sensitive.

 

Secure Internet Patient Portal:   Scottsdale Thyroid Institute will soon offer online appointment requests.  Patients will also be able to complete new patient forms, review lab results, request prescription re-fills, and review payment history.  Until this service becomes available, please telephone our friendly staff. 

 

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